For notaries, reviews are one of the most powerful marketing tools you can have. A strong collection of positive reviews builds trust, improves your Google visibility, and convinces new clients to choose you over competitors. But many happy clients simply forget to leave feedback unless you ask. The key is making the process easy, natural, and part of your routine.
Here are five proven ways to get more reviews from satisfied clients:
1. Ask at the Right Time
Timing is everything. The best time to ask for a review is immediately after a successful appointment—when your client is happy and appreciative of your help. For example:
- At the end of a loan signing, say: “If you found today’s appointment helpful, would you mind leaving me a quick Google review?”
- After a mobile notary visit, send a follow-up text with your review link.
2. Make It Easy
Clients are more likely to leave reviews if the process takes less than a minute.
- Share a direct link to your Google Business Profile review page.
- Include a QR code on your business card that takes clients directly to your review page.
- Add your review link to your email signature.
3. Personalize Your Request
Generic requests don’t get the same response as personal ones. When you thank a client, mention their situation briefly (without sharing sensitive details). Example:
“I’m glad I could help with your estate planning documents. If you’d take a moment to share your experience on Google, it would mean a lot to me.”
4. Offer a Gentle Reminder
Not everyone will leave a review right away. It’s okay to follow up once or twice with a friendly reminder. Example:
- “Hi Sarah, just following up to say thank you again for choosing me as your notary. If you haven’t had a chance yet, here’s the link to leave a quick review. Your feedback helps other clients find me!”
5. Highlight Reviews in Your Marketing
When clients see that others have shared positive feedback, they’re more likely to do the same.
- Post reviews on your website or social media.
- Share a “Client of the Week” story (with permission).
- Thank reviewers publicly by reposting or commenting.
This creates a culture where reviews are valued and encourages more clients to participate.
Final Thoughts
Getting reviews isn’t about luck—it’s about creating a system that makes it easy and natural for clients to share their experience. By asking at the right time, simplifying the process, personalizing your requests, sending reminders, and showcasing past reviews, you’ll steadily build a reputation that attracts more clients.
Remember: every notarization is an opportunity to earn not just a fee, but also a glowing review that fuels your long-term success.
